Aim This activity is to help you practise writing a letter of adjustment (a reply to a letter of complaint).
Instructions: Please fill in the following details: Family name: e.g. Chan Formal name: e.g. Chan Tai Man Your University Department: e.g. Department of Philosophy Salutation: Click here > Male Female
You are the Activities Coordinator of the student society of your department. Read the following letter of complaint, then follow the instructions below.
Activities Coordinator Student Society HK Polytechnic University Kowloon Hong Kong
Dear Student
Complaint about Overcrowding
I am writing to complain about the number of people from your student society using our holiday flat on
A neighbour complained that there were fifty people using the flat, which exceeds the licensed capacity of the flat and breaches the fire regulations.
We have received a warning letter from the relevant government department about this case. We need to reply to them showing that we have taken action to prevent further occurrences.
Please reply to this letter, describing the reason for the overcrowding and undertaking not to exceed the capacity of our accommodation in future.
I look forward to hearing from you.
Yours sincerely
Bill Jones
Bill Jones (Mr) Accommodation Officer Clear View Holiday Rentals
Encl: Government Letter
Instructions:
Write a reply to the above letter of complaint, using a word processor program.
Describe how twenty of your students intended to stay in tents on the beach, but due to heavy rain and high winds they stayed in the flat.
Apologise to Mr Jones, and promise not to exceed the capacity of his accommodation in future.
When you have finished writing your letter, spell and grammar check it.
Then copy and paste it into the box below, and press the 'Send' button to the bottom right of the box.
Spell Check
