Flat 303 Lucky Mansions
856 Cheung Sha Wan Road
Cheung Sha Wan
The Administrative Officer
33 Kadoorie Avenue
I attended your exhibition Sound Systems
at the Fortune Hotel from
and found it informative and
interesting. Unfortunately, my enjoyment of the event was spoiled by a
number of organisational problems. I explain each of the problems below.
Firstly, I had difficulty in registering to attend the
event. You set up an on-line registration facility, but I found the facility
totally unworkable. Even after spending several wasted hours trying to
register in this way, the computer would not accept my application. I
eventually succeeded in registering by faxing you.
Secondly, the Sound Systems
exhibition was held at
one of Hong Kong's most prestigious hotels, but frankly the venue was better
suited to a medium-sized business conference than to a large exhibition open
by registration to the public. The lack of space led to serious overcrowding
in the venue, particularly at peak visiting times (i.e. lunch times and
early evening). On one or two occasions I was also seriously concerned about
the physical safety of attendees.
The final point I want to make concerns product
information. It is very enjoyable to see and test a range of excellent sound
systems, but it is also important to be able to take away leaflets on
interesting products, so that more research can be done before deciding
which system to buy. However, by the time I attended the exhibition all the
leaflets had been taken.
Could I please ask you to look into these matters - not
only on my behalf but also on behalf of other attendees, and in fact on
behalf of your company, too.
I look forward to hearing from you.