E-commerce is a convenient way to do business.

ForAgainst
  • Online stores can stock a wider variety of goods than brick-and-mortar stores
  • it is more cost-effective for businesses to rent cyberspace than physical space for a store/ office
  • People can compare products and venders according to the customer feedback, which to some extent adds to the credit of online business
  • people can buy what they need from the comfort of their homes or offices

  
it is difficult to judge the quality of goods online
ForAgainst
  • descriptions and reviews may not give disadvantages and problems
  • colours on a monitor may be different from in real life
  • it is impossible to smell products
  • it is impossible to feel texture
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  • dissatisfied customers are usually allowed to return goods for a refund/ exchange
  • but sometimes it is easier to make a judgement on line - for example when buying shares (easy to do research and get quotes)
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e-commerce is inconvenient because of the dangers of fraud and security
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goods that have been paid for may not be sent
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  • using a reputable supplier, such as a famous company, means goods are almost certain to be sent
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people can buy what they need from the comfort of their homes or offices
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many small businesses do not have their own websites
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it is easy for a small business to set up a website
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businesses can set up hosted website
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  • example: Yahoo Small Business
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they do not have to stand in line to pay
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online transactions may not be secure
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credit card information can get stolen
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  • misuse of credit cards can happen in stores too
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