Views: Pros and Cons Topic Map Slideshow

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Category: Economics & Business, Society & Politics
Tags: consumer, privacy, e-business, ebusiness, 2203
 +2.89%

  Support:
 +2.89%
Points:
The protection of consumer privacy in e-business is important.  
  • because: Octopus issue in August remind customers about the importance of protection personal information. Lot of people's personal data was sold for commercial usage.  +80.65%

  • Solution: Not only e-business providers, but also government should take actions to help protect online customers privacy by setting up laws and policies.  +60.49%

    • Solution: The e-business providers should keep their marketing ethics and social responsibility during the business operation.  

  • because: According to HK TVB (2010,10,27), there are more than 1 million Hong Kong people buy goods through online shops. So privacy protection has become significant.  +56.45%

  • but: If customer data can be sold profitably and legally, it is the company's duty to shareholders to do so.  +51.62%

    • because: Since the company owns the large amount of the customer data, they should shoulder the reponsibility to protect the privacy of the consumers.  +65.33%

      • because: If companies do not protect customers' data, illegal people will probably steal them and do harm to these customers.  +58.07%

  • Problem: consumer information disclosure  

  • but: It is sometimes necessary to give customer data; for example for credit checks and bank transfers  -10.49%

    • Solution: the service provider should be able to ensure customers' information security, especially those important data such as credit card number, ID number, and email.  +48.39%

  • because: Yes, customers' information is as important as property in e-business world. If privacy can not be protected, no one will go to e-market.  -18.15%

    • Solution: Customers should also study and assess privacy risk to across oprations handling personal information.  +72.58%

    • Solution: Developing a privacy policy may effectively solve firm’s managerial problem which causes consumer privacy risk.  

    • Solution: Organizations should establish internal controls and physical safeguard for information security.  

      • Solution: Not only organizations, but also government should establish some departments which can help protect people's privacy in e-business.  

      • Solution: To improve the security of companies’ information system, both general and application informational system controls could be implemented during companies’ eve  


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