Airport Language resource Greeting people

Degree of formality	Expression
Neutral	Morning, Karen. Nice to see you, Bill.
Informal	Hello, Paul. Hi there.
Formal	Good morning / afternoon / evening.

Introducing ourselves and responding to introductions

Degree of formality	Expression
Neutral	My name's Helen Kwok. I'm Anne Walker, by the way. I don't think we've been introduced. My name's Mike Perry. How do you do? Pleased / Nice to meet you, Anne.
Informal	Hi, I'm Mike Perry. Hi, Mike. Great to meet you, Mike.
Formal	Allow me to introduce myself, I'm Rupert Burke. I'm delighted to meet you, Mr Burke.

Introducing people

Degree of formality	Expression
Neutral	Paul, I'd like you to meet Alan Clinton. Have you met, Sarah Tong? This is Elizabeth Armstrong.
Informal	Paul, meet Alan Clinton.
Formal	Allow me to introduce our managing director, Regina Luk. May I introduce Mr Brown from our head office.

Making, accepting and declining invitations

Degree of formality	Expression
Neutral	Would you like to have lunch with me sometime this week? Thank you, that would be very nice. Thank you, but ...
Informal	We must have lunch sometime. Why don't we have lunch sometime? How about having lunch sometime? Yes, I'd love to! I'd love to, but ...
Formal	Would you care to have lunch with me sometime? I'd like that very much. Thank you. That's extremely kind of you, but I'm afraid ...

Situation

Person 1

Your name is Jacky Wong. You hold a senior position with a large Hong Kong-based manufacturing company. You are at the airport to meet an important client from Canada, Kim Fox (Person 2). Greet and introduce yourself to Mr/Ms Fox. As you walk to the taxi rank, chat to Mr/Ms Fox. Ask him/her about the flight. Ask if this is his/her first visit to Hong Kong. Invite him/her to have dinner with you this week. Wednesday evening would be best, but Friday is also possible. Discuss the kind of food he/she would like to have. Suggest a good Cantonese restaurant. Arrange a time and place to meet. Before you start the role play, look through the relevant language notes in the Resources section.

Person 2

Your name is Kim Fox. You are from Canada. You have just arrived in Hong Kong on business. You will be met at the airport by Jacky Wong, who is a senior executive with a Hong Kong-based manufacturing company. Greet and introduce yourself to Mr/Ms Wong. Talk about your flight (very pleasant, excellent food, service) and your visit to Hong Kong (your first time, you want to buy some Chinese antiques). You would like to have dinner with Mr/Ms Wong one night. You are free on Friday, but not the other nights. You would like to try Chinese food (perhaps Szechuan or Chiu Chow). Before you start the role play, look through the relevant language notes in the Resources section.

Roleplay

You may wish to roleplay the following meeting in pairs. You have to introduce yourself to a colleague and arrange a meeting with him/her. Use the language resource above to help you. Before planning your meeting, you may wish to watch an abbreviated example of the same situation on video.

Transcript KF: Oh Hallo, Mrs Wong? JW: Miss Fox? Hi, I'm Jackie Wong, nice meeting you. KF: Nice to meet you. Kim Fox, as you know already. JW: Welcome to Hong Kong! KF: Thank you very much; I'm very honoured that you've come to get me yourself, in person. JW: You're welcome, you're welcome. Let me give you a hand. KF: OH OK, if you take that one, that would be very nice. (JW: I can take another one) KF: No, no that's fine. JW: So, how was your flight? KF: It wasn't bad actually. I mean, it's a long way from Canada, 13 hours, but the movies were quite good and I slept some of the time. I'm just looking out the door there, it looks like you've got wonderful weather here, how nice. (0'40") JW: Yeah, yeah, it's getting warmer, it's about 29, 30 degrees today. KF: Oh wow, that's really hot from, compared with where I come from, that's just lovely. Because it's my first visit to Hong Kong. (JW: Oh, great) I'm looking forward to seeing a bit of it. JW: We've actually got quite a busy schedule. We're going to do ... KF: Have we? What have we got? I'll write it down now and then I know. (1'0") NW We have a factory inspection tomorrow ... (KF: oh, up in China? oh nice, OK) ... and you'll be able to meet some of the toymakers there. KF: Oh good, I'm looking forward to that actually, I've emailed them quite a lot ... JW: And on Wednesday we'll be going to meet some other manufacturers, KF: oh what, in Hong Kong? (JW: yes, yes) So we're in China on Monday and Tuesday, then we're coming back? OK. (1'30") JW: yes. And they'll be showing us the parts and the new products they've been making for us. KF: oh good, cos I missed the Toy Fair in February; I was hoping to make it but I didn't get to see it (JW: OK , no problem). JW: And we've also got some Company meetings the next day. KF: Good, because we've got quite a lot to talk about; I mean we've emailed backwards and forwards so we know what we're doing, but I'm sure we can sort something out. JW: But you have some free time on Friday (KF: oh cool!) and I'd like to personally take you around Hong Kong if you're interested in (KF: Oh that would be lovely!) some sights or whatever you want to do. (2'2") KF: Actually what I'd really like to do is go shopping for Chinese antiques (JW: Oh alright). I really like the lacquerware, the little wooden boxes and the chests and things like that; do you know ... could we fit in a visit to a few shops. JW: Yeah, I know some great places; a friend of mine is in the business (FP: oh really? oh great, OK) I can take you on Friday, we have free time on Friday afternoon and I'd like to take you out to dinner as well because we probably won't have time throughout the week. (2'33") KF: Well that's very nice, thank you! JW: You are a very important client to us (KF: Oh, thank you) so, um, we'll go back to your hotel and I'll be meeting you in the office tomorrow and the Friday shopping trip and the dinner we can arrange later (KF: OK that's fine). You must be tired. KF: I wouldn't mind freshening up actually (JW: Taxi!) Look at that weather! (2min 55 seconds) Exercise

Choose the correct answer for each question

Your total score is:

Fill in the correct phrases to complete the following sentences.

1. When Jackie first welcomes Kim she says Click here > fake it freshening up give you a hand give you a wand make it meeting you seeing you specially yuck ."

   Answer:
   meeting you

2. When Jackie offers to help Kim with her luggage, she says "let me Click here > fake it freshening up give you a hand give you a wand make it meeting you seeing you specially yuck ."

   Answer:
   give you a hand

3. When Kim talks about the February Toy Fair she says "I was hoping to Click here > fake it freshening up give you a hand give you a wand make it meeting you seeing you specially yuck but I didn't get to see it.

   Answer:
   make it

4. When Jackie says, at the end, that Kim must be tired, Kim replies "I wouldn't mind Click here > fake it freshening up give you a hand give you a wand make it meeting you seeing you specially yuck actually."

   Answer:
   freshening up

Your total score is: