ELC3401: English in the Workplace for FCLU Students

Unit 1 Characteristics of Effective Workplace Communication

Answers to Resources Exercises
Activity 3
- Interviews with three Hong Kong employers
- Tapescripts of the interviews with three Hong Kong employers
Activity 7 Part 1
- A workplace meeting
  - Extract one: analysing the problem
  - Extract two: discussing solutions
  - Extract three: summarising the discussion
Activity 8 Meeting wisely: a management committee meeting
(The exercises in the book require just Clips 1 to 4 below. The clips "Starting a meeting" and "Ending a meeting" can be played if time allows.)
- Starting a meeting
- Clip 1: agreeing
- Clip 2: clarifying
- Clip 3: disagreeing
- Clip 4: interrupting
- Ending a meeting

Unit 2 Writing Workplace Correspondence

Unit 3 Writing Workplace Reports

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